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Dispatch Co-ordinator
Category: Office Jobs
Salary: 60k-70k
Location: UK
Job type: Permanent

AirTanker was established in 2008 to deliver Voyager, the RAF’s new air-to-air refuelling and air transport aircraft. Working alongside full time RAF personnel and Reservists, we blend the best of civil and military aviation expertise to carry out air-to-air refuelling tasks and fly our armed forces to wherever they are needed in the world.


Irrespective of their background, civilian or military, all of our people share a common commitment to delivering service excellence to the RAF. For our part, AirTanker is equally committed to its people, supporting them in their personal and professional development.

Working with like-minded people, you’ll also find a warm welcome here at the AirTanker Hub. We have an annual diary of organised events from family days and summer festivals to a social scene that has gone from strength-to-strength as we have grown.


AirTanker is about much more than the ‘nine to five’. We will earn your commitment, offering you a unique opportunity to play a crucial part in a pioneering service that is working to deliver unparalleled support to the RAF and UK armed forces.


Joining AirTanker could be the best decision you ever make.


Primary Job Purpose


Responsible for the supervision and co-ordination of pre-flight, post-flight and ramp activities pertaining to Voyager aircraft movements at the Main Operations Base. 


Key Responsibilities

Reporting to the Senior Dispatch Co-ordinator, you will be responsible for:

  • Handling all pre-flight arrangements, assisting the aircraft commander and crew and coordinate any departure activity.
  • Collating and/or checking the meteorological, flight planning, general flight briefing information, role configuration, details and location of an assigned aircraft
  • Checking planned flight load details, load weights and distribution.  Completion of all mass and balance calculations as required
  • Acting as the liaison officer between the RAF ground handling staff and the Flight Operations ensuring that any delays are minimalised and the crew are kept informed.  Ensure all paperwork is handed over to the Authority or Flights operations with respect to inbound flights
  • Coordinating and monitoring of any ground handling agencies/procedures as required (loaders, caterers, fuellers)
  • Briefing of crews as required on the flight deck and coordinating final airside flight departure preparations as required
  • Ensure logs are accurately maintained recording all significant events or programme changes with regards to any issues affecting Service Credits. 
  • Coordinate internal cleaning for the aircraft ensuring that it is maintained to the highest standards with respect to the interior of the aircraft
  • Assisting the Senior Dispatch Coordinator in all AirTanker Services Dangerous Goods (DG) related matters and when required taking the role of advisor to the AirTanker Services nominated DG post holder.
  • Ensuring that departmental error monitoring occurs and all details recorded.





  • Demonstrable airline ramp experience gained within a military or civilian environment
  • Knowledge of aircraft turn-round operations
  • Knowledge of loading, load distribution and weight and balance
  • Knowledge of an operations room environment.
  • Knowledge of a thorough understanding of all airport/airfield operations
  • Working knowledge of the regulations relating to the carriage of dangerous goods
  • Ability to communicate and liaise with internal and external agencies
  • Organisational skills with the ability to meet tight deadlines in a complex and demanding environment
  • Ability to make critical decisions quickly and act on own initiative
  • Proficient in the English language (written, verbal & reading)




  • Dual knowledge of both military and civil ramp dispatch procedures.



Additional Information


Due to the nature of the organisation, all employees of are required to be security cleared to SC level.  If successful in your application we would support you with the SC process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years.  Further confirmation can be found on the National Security Vetting (NSV) website.


If you have not been a UK resident for the last 5 consecutive years, please be prepared to request an Overseas Criminal Records Check for these countries as you will be asked to provide this for referencing and security checks if you are successful.


Please be advised that 1st stage interviews for this position will take place week commencing 28th March 2016 with 2nd stage interviews being carried out the following week.

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